HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are vital to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and development. On this put up, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Up to now I labored for a grassroots group that related Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Reasonably priced Care Act (ACA) and serving to individuals make higher selections about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present client help – solely this time, in a nationwide setting.
I come from a predominantly Latino neighborhood; a lot of people in the neighborhood don’t communicate English or have entry to sources in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to individuals right here who’re taken with studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely taken with eager to know extra about me and my life. It’s this type of tradition that has made me really feel extra comfy right here than I’ve in some other job.
I’m arising on three years at HealthSherpa and we’re about to enter what will probably be my third Open Enrollment Interval (OEP). I’ve finished a variety of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers work out what data they want with a view to excel of their work.
Total, I’m most happy with having helped develop a powerful data base for brokers over time I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve finished right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it will probably really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly advocate you embrace the unknown. You may need a baseline thought of what the ACA is, however as you dive deeper, there’ll all the time be some factor of the ACA that you simply’ll encounter, and also you gained’t acknowledge or perceive it immediately. These are alternatives to be taught one thing new, and your workforce will aid you determine it out. It’s vital to help one another in our work, in order that we are able to additional deepen our data base.
I like working towards languages and translating for people in several methods. I’ve love each for the languages themselves, and likewise the educational and acquisition of language abilities. For me, studying languages is about attending to know individuals and their environments. It’s a ability, but it surely’s additionally a option to be taught extra in regards to the world.
I’m bilingual in Spanish and English and likewise realized Japanese as a toddler. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at dwelling there are phrases, phrases, and complete sentences in Japanese or Spanish despite the fact that we primarily communicate English- it’s a little bit of a whirlwind.
Need to work with Kino and the remainder of our phenomenal workforce? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!