Elizabeth Manso on Embracing Know-how, Significant Relationships, and Distant Work

Elizabeth Manso, President and Founding father of Brigade shares how her agency bravely embraced technological transformation, relationship-building and consumer engagement. She discusses the methods that allowed her workforce to efficiently implement distant work practices, all whereas sustaining a sturdy workforce dynamic.

Three Primary Concepts:

1. Evolution of an accounting agency via know-how: The episode discusses how the accounting agency led by Elizabeth Manso has developed through the years, transitioning from a standard and handbook strategy to a tech-savvy and environment friendly operation. The agency has embraced know-how, built-in varied accounting platforms, and streamlined processes to supply purchasers a extra centralized and user-friendly expertise. This transformation has not solely improved effectivity however has additionally empowered purchasers to transition from outdated methods to extra fashionable and efficient options.

2. Relationship financial system and consumer engagement: Elizabeth Manso emphasizes the significance of constructing and nurturing relationships, each with purchasers and inside the agency. The episode highlights how the agency prioritizes consumer interactions, actively engages to know their objectives, and presents advisory companies tailor-made to their wants. This strategy not solely enhances consumer satisfaction but in addition contributes to the general success of the agency.

3. Distant work and worker engagement: Elizabeth emphasizes how embracing distant work has led to elevated worker satisfaction, productiveness, and adaptability. Her agency’s intentional efforts to take care of worker engagement and a way of group via common workforce conferences, mentorship, and team-building actions have contributed to a cohesive and motivated workforce. The strategy to recruiting and onboarding distant staff can be highlighted, showcasing how the agency leverages its present workforce members to search out appropriate candidates and create a robust workforce tradition.

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