Engagements

What’s new: 

Cover Engagements lets you handle all interactions and contact factors with shoppers, maintain data safe and simply accessible, and simplify the method for shoppers to work together with you — all straight inside Cover. 

Now you can:

• Present skilled engagement letters and branded phrases for shopper evaluate and signature.
• Settle for and course of funds at any stage of the cycle.
• Set up clear shopper expectations earlier than commencing work.
• Single information entry inside a unified system. Prospect information mechanically transferred throughout shopper creation.
• Keep a report of earlier engagements on shopper data for re-engagement and contract administration functions.

Why it issues:

Engagements give you a robust functionality to assemble a complete assertion of labor. This consists of detailed descriptions, service gadgets, billing particulars, and varied different parts. It means that you can effortlessly share this assertion of labor together with your shoppers or prospects. 

Furthermore, it permits the acceptance of phrases, automating the creation of labor based mostly on the proposed particulars. With Engagements, you possibly can streamline your workflow and guarantee a clean and environment friendly course of for each you and your shoppers/prospects.

The place to seek out it:

We’re re-working our identified and beloved Shopper Administration module and enhancing it with this performance. As a buyer, please attain out to your CSM to get upgraded to its new, up to date model Shopper Engagement.